TERMS & CONDITIONS
These terms and conditions were updated on January 1st, 2022. When you make a reservation, you and those on whose behalf you are booking enter into an agreement between Always Bhutan Travel LLC and others who will provide services for your Tour/Group package. Reservations are subject to the Terms and Conditions outlined below.
RESERVATION & PAYMENT
Payment terms fluctuate based on tour/group package. Deposit and Full payment terms are outlined on your invoice/contract. Payments can be made via wire transferring money ( USD) payable to Always Bhutan Travel , LLC. Credit card payments are accepted (Visa or Master Card), however a 5% administration fee will apply. Prices and itineraries for group tours are secured upon receipt of signed contract and deposit.
Note:
Space is subject to availability at time of booking. Special event tickets may require fullpayment at time of booking. Prices may be higher than advertised due to special events, premium nights and holidays. Travel vouchers and tickets will be mailed upon receipt of final payment. Group reservations and certain tours/packages may have different payment due dates, date change fees and cancellation fees.
CANCELLATION FEES
In the event that you must cancel your reservation prior to departure, cancellation fees will be per those stated on the contract/itinerary/invoice. Tours, trips, and/or any other travel services canceled after a client has tendered its “final payment” as defined by Always Bhutan Travel for Travel Services (including no shows) are subject to a cancellation fee of 100% of the tour, trip, and/or travel services package price (unless otherwise stated); Airline Tickets: 100% cancellation fee; Special event tickets and gift certificates are100% non-refundable. Only written cancellations are accepted. At its sole discretion, Always Bhutan Travel, LLC may decide to reduce or forgo any cancellation fee. Any such reduction in cancellation fee is made solely at the discretionof Old Sod and is not required by these terms unless otherwise stated.
CREDIT CARDS
Your authorization to use your credit card number for payment indicates your agreement with our booking Terms and Conditions, whether or not you have signed the appropriate draft. For travel agency bookings, a letter of confirmation signed by the cardholder authorizing the use of the credit card without a signature must be kept on file by Always Bhutan Travel,LLC. In the event that a cardholder refuses to honor a charge, the travel agency will beheld responsible for the full payment.
PRICES
Prices are subject to change without prior notice. If the total price of the travel services is increased more than 7%, you have the right to cancel the reservation and obtain a full refund. No price increases will be made after you have paid in full.
OTHER CHANGES
Changes to package components are subject to an administrative fee to be determined by Always Bhutan Travel, LLC. All changes are subject to availability at time of booking.
VOUCHERS AND AIRLINE TICKETS
Airline tickets must be presented when required by the service provider. If you fail to present the appropriate voucher(s), Always Bhutan Travel, LLC is not responsible if a service provider declines to honor your reservation. You are also bound by each supplier’s own Terms and Conditions.
DOCUMENTATION/PROOF OF CITIZENSHIP
It’s your responsibility to ensure that you have the required documents for entry to the destination. In the event that you are denied entry for any reason, no refund for unused services will be considered. A passport must be validity date of 6 months after your return date. Names on airline tickets must appear exactly as shown on passport.
AIR TRANSPORTATION
Always Bhutan Travel, LLC is not responsible for unforeseen flight delays or schedule changes imposed by an airline. Air schedules may be subject to change at the discretion of the airline. Any cancellations or changes to airlines reservations are subject to any cancellations penalties imposed by the airline.
LOST/DAMAGED BAGGAGE
Lost/damaged baggage is the responsibility of the supplier not Always Bhutan Travel, LLC.
EXCESS BAGGAGE CHARGES
Always Bhutan Travel, LLC is not responsible for excess baggage charges.
TYPOGRAPHICAL ERRORS
In the event of a typographical error, Always Bhutan Travel, LLC reserves the right to re-price or change any quote or reservation with or without notice.
UNUSED SERVICES
Unused services are non-refundable and non-transferable.
MEDICAL AND TRIP CANCELLATION INSURANCE
The purchase of medical and trip cancellation/interruption insurance is strongly recommended.
MODIFICATIONS TO TRAVEL SERVICES
Always Bhutan Travel, LLC reserves the right to make any changes to the travel package, including changes to hotel accommodations, golf outings, tours, transportation and schedule with or without notice. No compensation will be provided for modifications to travel services. Hotel preferences such as bedding are on a request basis only.
CANCELLATION BY ALWAYS BHUTAN TRAVEL, LLC
Always Bhutan Travel, LLC reserves the right to cancel any reservation at any time prior to full payment. In the event of cancellation, our liability will be limited to a full refund of all payments made to Always Bhutan Travel, LLC.
LOCAL CONDITIONS
Local conditions may differ from those in your home country. Always Bhutan Travel, LLC cannot be held responsible for any sickness or inconvenience arising as a result of the different living standards.
CONSTRUCTION
Always Bhutan Travel, LLC is not responsible for any inconvenience arising from hotel or accommodation construction.
WEBSITE AND BROCHURE ACCURACY
Always Bhutan Travel, LLC is not responsible for factors beyond our control which alter the accommodations, trains, flights or activities purchased. All photographs in any brochure and/or website are purely representational and are not a guarantee that everything will be as depicted upon arrival at your destination.
FORCE MAJEURE
Always Bhutan Travel, LLC and/or its suppliers cannot assume liability for any loss, damage or injury resulting from an Act of God or any other force majeure.
PASSENGER RESPONSIBILITY
Always Bhutan Travel, LLC reserves the right to decline to accept any person as a member of a trip, or to require any participant to withdraw from the trip at any time when such action is determined to be in the best interests of the health, safety, and general welfare of the group or the individual participant. No refunds will be provided and the person is responsible for any transportation expenses to return home. Trip participants may be photographed for promotional purposes and no compensation will be provided.
ALWAYS BHUTAN TRAVEL, LLC RESPONSIBILITY
The liability of Always BHutan Travel, LLC, it’s shareholders, directors, employees, agents and afflliates (collectively “indemnified Parties”) for any loss, damage, or injury of any nature or kind whatsoever, arising out of its own acts, omissions or negligence, is limited to the amount paid for the vacation package. Except as set out above Always Bhutan Travel, LLC will not be liable for any loss, damage or injury of any kind whatsoever to person or property. Always Bhutan Travel, LLC is not liable for any third party omissions.
CLAIMS
You agree that any claims against Always Bhutan Travel, LLC shall be made in writing and received by Always Bhutan Travel, LLC no later than 30 days after the event causing the claim. Claims made after 30 days will not be responded to.
LIABILITY LIMITATION
Always Bhutan, acts only as agent for Client in acquiring transportation, hotel accommodations, sightseeing and other privileges, or services for the Client’s benefit, and on the express condition that Always Bhutan shall not be responsible for any loss, accident, injury, delay, defect, omission or irregularity which may occur or be occasioned, whether by reason of any act, negligence or default of any company or person engaged in or responsible for carrying out any of the arrangements, or otherwise in connection there with. Always Bhutan, shall not be liable for any injuries or any damage to any client or be subject to any claim, demand, injury, or damages, whatsoever, including without limitation, those damages from acts of passive or active negligence on the part of Always Bhutan, its officers, employees, or agents. Client does hereby expressly release and discharge Always Bhutan from all such claims, demands, injuries, damages, actions or causes of action. Client acknowledges that he/she has carefully read this paragraph and fully understands that this is a waiver and release of liability.